HideMyAss vs TunnelBear - by VPNServicePro.com

Back to Review	HideMyAss	TunnelBear
Price starts from	$3.09	$4.17
Devices per license	5	5
Privacy and security features	AES 256-bit, OpenVPN	AES 256-bit, L2TP/IPSec, OpenVPN
Torrenting, Netflix, HBO
Money Back Guarantee	30 days	no money back
Setup time	-	3 minutes
Mobile app
Server Locations	190+	20
Number of servers	850+	1000
Payment Methods	Paypal, Visa/Mastercard	PayPal, Visa/Mastercard, American Express, Bitcoin
Zero-Logs Policy
Usability and Support	24/7 live chat, FAQ, Knowledge Base	FAQ, email support
Best For	-	-
Platforms	Windows, Mac, Android, Linux, IOS	Windows, Mac, Android, IOS
Features list	890 servers in 280+ locations Unblocks US Netflix and other streaming platforms Variety of protocols to choose from 7-day free trial	1000 servers across 22 locations Free plan with 500MB monthly Clear no-logging policy GhostBear feature to bypass governmental firewalls
Pros for compare page	Above-average connection speeds Excellent performance on all platforms A vast selection of server locations Torrenting is supported A great pick for watching Netflix Protection for up to five devices Attractive price-tags Support is fantastic	Excellent price (especially for a year) Free 7-day trial and free package Simple in use Up-to-date, clear privacy policy Excellent connection speed Compatible with all platforms
Cons for compare page	The HQ is located in the UK Not the best choice for privacy There is some logging Might be some trouble with torrenting	No torrenting and US Netflix access Not many servers provided – about 20 Not so many settings and options compared to other providers The long-distance connection can make loading slow No Mozilla extension so far
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Last Customer Reviews: HideMyAss vs TunnelBear

Anton

I've been using this service for, like, 3 or 4 years. Everything was fine till 2019 fall. After i've paid for 3 years subscription, things went wrong. Money was charged, i received email with order number and "In most cases your order will be processed in just a few minutes but can sometimes take a couple hours (this is pretty rare though). Once it is you'll get an email with your licence key and you'll be all set to start using your brand spanking new VPN." message. 8 days and several emails to support (hma and payment processor 2checkout) after, i still don't have licence key or my money. Both support teams are useless. hma support was redirecting me to 2checkout support in 3 messages, refusing to make their job. Or even to ask 2checkout team their selves about this issue. They asked me "should we ask 2checkout by ourselves to resolve your issue?" in the 2-nd one, after i mentioned that seller of service is hma, not 2checkout. I other hand - 2checkout support. There were no messages from them about problems with payment, ignoring my support request all the way, besides automated message "request received". Money will be returned, one way or another, but trust - will not. vpn service - 4/5 mobile app - 3/5 support - 1/5 billing - 0/5 Overall - 2/5 . Select different VPN provider if you don't want to lose plenty of time.

Jane

I've got this vpn one year ago and I'm still using it. Sometimes I have some troubles with it (connection closed, information encoded). But support helps me every time. Also I use the free version of Tunnel Bear. And I have not had any problems with tunnel bear vpn. SO I can recommend it

The pricing for tunnelbear in a month is over the top and there’s no discount available. I hate to be the one to drop the negative stinker on something good but it should be reviewed

Brian George

You do not need to be tech specialist to operate the Tunnel Bear Chrome extensions. Be guaranteed that even dummies can get it right. No offense.

Pros: HideMyAss