CyberGhost VPN Review

9.3
CyberGhost VPN

Looking for an affordable VPN solution that is equally good for protecting your privacy and entertaining by unblocking access to all sorts of streaming platforms? You may have just found one.

CyberGhost is based in Romania and Germany and provides VPN service to more than 10 million users across 30 countries. It offers a wide range of features and is available for Mac, iOS, Android, and Windows. VPN also supports most of the streaming services and torrents, so you can stream your favorite movies online as well as download files from filesharing services.

Features

Price starts from
$3.5
Devices per license
7
Privacy and security features
PPTP, L2TP/IPSec, OpenVPN
Torrenting, Netflix, HBO
Money Back Guarantee
45 days
Setup time
5 minutes
Mobile app
Server Locations
61
Number of servers
3000+
Number of IP Addresses
-
Does VPN keep logs
Usability and Support
24/7 Live Support
Best For
Privacy, Streaming, Sports
Platforms
Windows, Mac, Android, Linux, IOS

Rating/Score

In comparison with most of its competitors, the CyberGhost reviews show a little bit lower score, approximately 9/10. But, sometimes you can even see such marks as 9.8/10.

Overall Rating
9.3
For Torrent
5.5
For Android
9.5
For Windows
7.0
For Games
7.0
For Netflix
8.7
For Canada
9.3
For UK
5.0
For USA
8.8

Pros and Cons

CyberGhost is one of 10 top best VPNs in the industry, but naturally, it still has some things to be improved.

Pros:
  • Very fast and easy in use, high-speed performance
  • 30-day money back guarantee
  • 5 simultaneous connections
  • Transparency report available
  • No usage logs kept
Cons:
  • Some connection logs
  • HMAC MD5 authentication could be better
  • Interface has some bugs and needs improvement
  • No browser extensions available
  • Torrenting is not available on US servers
  • LiveChat is not available 24/7

Expert’s Review

As it was mentioned in the Score section, the Cyber Ghost reviews generally give it 9/10. This is not the highest score, but it is still a good result. This VPN has servers in different locations, so you have a number of options to choose from. CyberGhost VPN covers more than 1,000 servers across 30 countries.

Here is what other reviews show.

BestVPNs gives such general CyberGhost review:

“This fully featured no-logs VPN service has come leaps and bounds of late and is now a strong contender for both privacy-conscious and more casual users.”

The Top10VPN CyberGhost’s review is the following:

“A fast VPN with great privacy features.”

CyberGhost Servers LocationsVPN was launched not too long ago, in 2011 by a Romanian-based provider. As this service is young it does have some limitations, but this VPN constantly improves its service and offers innovative approaches that make it stand out from competitors. CyberGhost download will give you zero logs policy, strong privacy, and high-speed.

The main reason why the virtual private network was promoted quickly is its high-speed performance. New server locations are added, so you can now choose from 55 countries and more than 1,300 servers.

Unlike other VPNs, this one has block-tracking feature, which blocks ads from ‘spying’ on your online activity, and malicious content protection. Download CyberGhost and get affordable pricing plans and great customer support that offers email ticketing systems and live chat.

All its servers from Europe and the USA to Asia work very well. US residents may choose from various locations such as Costa Rica, Argentina, Brazil, and other countries in Central and South America.

Safety and Encryption

Cyberghost ServersIs CyberGhost safe?

With CyberGhost online world really becomes a much safer place, as you get more privacy for your Internet activity. Zero logs policy brings you an opportunity to avoid EU or US jurisdictions restrictions and secures your privacy. The service has a well-written privacy policy, where these approaches are clearly explained.

Like most of its competitors, this service offers the automatic kill switch in case the connection is lost as well as pushes traffic via its first-party DNS servers to make sure you don’t use ISPs servers.

A great feature we cannot but mention is that you can choose software that should be connected via CyberGhost secure VPN connection.

The encryption looks standard, but, at the same time, it has malicious anti-tracking measures and content protection.

With this VPN provider, you will get the access to blocked websites and social media in China, and stay anonymous in those countries where laws are too strict.

There is also good news for those who are concerned about their privacy. The virtual private network doesn’t store personal data. This means that your payment details and email address aren’t linked to your user ID. There is also no data transfer limit, while some other VPNs suggest only 1GB.

Customer Support

Cyberghost FAQIf you encounter any difficulties after VPN download, you can always contact customer support, which offers email ticketing system and live chat. After testing this service, it’s possible to say that email works well and you can get your question answered very fast, sometimes even in less than 30 minutes. All replies are detailed and written in a friendly manner avoiding that boring formal language that sometimes exists in such customer supports. The only problem is that in order to send such requests, it is necessary to log in and fill in the form.

There is also a live chat available that allows you to get a response in a few minutes. Chats are available in different languages including English, German, French or Romanian. After any conversation, you may get a recap so nothing will be missed.

There used to be a problem with chat’s availability, as you could get responses only during the working hours. However, the situation has recently changed, and the chat is now available 24/7, which is really convenient for the users who come from various destinations around the globe.

To compare CyberGhost with other VPNs, it doesn’t have tutorials and manuals that users can check before moving to customer support.

How to use and Installation

How to Use CyberGhostThis is a young VPN, but probably exactly for this reason, it offers fresh and innovative approaches to its apps. You can customize your secure connection, as the service allows you to choose a preferred connection type.

It means that if you want to secure your Internet connection or Wi-Fi connection, the software will connect you to the most suitable server with block-tracking and malicious content protection automatically made, which you can switch off if needed.

Cyberghost VPN StreamingWhat is important, you can easily and securely stream from various popular platforms like Netflix. You can use them anonymously, and also there are various privacy features available. Click on ‘Choose My Server’ tab, filter by desired activity.

CyberGhost torrent brings you desired security and privacy of the uploaded data. CyberGhost torrenting features are strong enough to get desired security and privacy of what you are downloading from Torrents.

The app is available in different languages, which is great. The language list includes English, German, French, Italian, Polish, Romanian, Russian and Spanish.

CyberGhostVPN download is extremely simple, just enter your email and create a password. Then, you should get the CyberGhost activation key and move on to the next steps.

For example, when it comes to streaming, unlike most of the VPNs, CyberGhost tries to figure out if and where it can direct you to streaming services. If you choose the Premium plan you will get more advanced options, and you will have your own panel, just click on “Choose my VPN server”. This will bring you the flexibility in choice, so that you’ll be able to choose not only a server, but also settings options like blocking websites or ads.

Browser Extension

CyberGhost Chrome ExtensionThe browser extension is an extremely vital point when choosing a VPN. If you just install VPN on your computer, it may slow down the internet connection and take a big amount of space. Thanks to browser extension, like Chrome extension, you can avoid the complex configuration of a VPN Client like PPTP, OpenVPN, and so on.

The software is available as a mobile version on iOS and Android, and you can easily download a Free CyberGhost Chrome Browser Extension. Thanks to this, you will get a new IP address, 256-bit AES encrypted connection, and it will also unblock streaming services, YouTube, as well as will protect you from unwanted information like ads and so on.

The problem is that this browser plugin is not secure enough while accessing Flash content, so it’s better to install a desktop and mobile VPN version to get the ultimate protection.

Payment Methods

Cyberghost PlansWith CyberGhost, you will pay $11.99 per month, but you can save a lot if you choose the annual or 24 months plans. While choosing a two-year plan, you will get a 72% discount, and don’t forget that you can use five devices at the same time.

As with most VPNs, you will get a 30-day money-back guarantee in case you are not satisfied. And, iOS and Android apps have a 7-day free trial. Available payment options are credit/debit cards, PayPal, and bitcoins (through BitPay).

You can get a CyberGhost free plan, but it includes ads, and you can connect only one device with it. Though, if you opt for the CyberGhost free download, the speed is not that great, approximately 20% of usual speed. You can’t connect to all servers and the service may disconnect in a few hours.

If you choose CyberGhost Premium, you will get five times faster connection, no ads will be popping up, and you will be able to choose from 1,000 servers and use five devices at the same time.

The Bottom Line

CyberGhost is considered to be one of the top VPNs in the industry. CyberGhost VPN reviews give it a score that varies between 9/10-9.8/10. The service provides VPN for more than 10 million users across 30 countries. It is compatible with Mac, iOS, Android, and Windows.

Cyberghost Anonymous TorrentingWith zero logs policy, you can avoid all the limitation imposed by the jurisdiction of the EU and US countries and secure your privacy. There is a written privacy policy, where you may find all necessary information related to privacy issues.

CyberGhost secure VPN gives you a chance to choose the software that should be connected via CyberGhost VPN connection and offers strong protection of the app itself. The encryption looks standard, but at the same time, it has malicious anti-tracking measures and content protection.

What is great about this service is that it is available in different languages including English, German, French, Italian, Polish, Romanian, Russian and Spanish.

CyberGhost torrenting features are strong enough and this VPN also supports streaming services like Netflix.

The pricing plans are affordable and even lower than those of other VPNs. The monthly payment is $11.99, but you can save a lot if you choose annual or 24 months plans. You may pay for 36 months upfront ($2.75 per month).  So, if you choose the last one, you will actually get a 72% discount.

CyberGhost has customer support to help its users: email ticketing system and live chat. Email works well and you can get your question answered very fast, but live chat works even faster. The only problem is that customer support is available only during the working days.

Recommendations

Cyberghost ConnectingTo conclude, CyberGhost offers all the necessary features required for a VPN. It ensures that your personal data remains private and even blocks unwanted information like ads or prohibited websites.

Its customer service has recently been improved and even though the interface design options still have some bugs, the service puts many efforts into simplifying its usage and make some actions automatic. The app is actually rather flexible and user-friendly. By going premium you will get your own panel, where you can choose your server, and customize numerous parameters.

We recommend software, as it’s secure, affordable, and constantly improving. The service is updating all the time, we had CyberGhost 5.0, CyberGhost 5.5, and now the latest version is CyberGhost 6.0 (CyberGhost apk for Android is also available).

If all the great features that come with a rather appealing price tag is not convincing enough for you to give CyberGhost a try, remember that they also offer a free trial, so you don’t have to pay immediately. Test the vpn service, and make your own decision judging from your own experience.

User Reviews
  • User Avatar
    Brenna Martin
    Best value for money

    I live in the US, and for me, CyberGhostVPN is the best compromise between price and quality. I’m not a fan of torrenting, so, that doesn’t even bother me.

  • User Avatar
    Ada B. Harris

    Well, it’s a pretty useless VPN, because as Brenna just mentioned, CyberGhost torrenting is not available in the States right now. Plus, they’re keeping connection logs, and who’s to say that they aren’t storing more data about us?

    • User Avatar
      Larry Watts

      Ada, I understand that it’s not very settling to know that some third parties might be watching your activity online, but for a big company like that, I guess reputation always comes first.

    • User Avatar
      Moderator

      Ada, while you can’t be 100% sure about anything when it comes to the Internet, all the CyberGhost reviews, including ours, indicate that they value their customers too much to do something illegal behind their backs. You can always take a look at their privacy policy on the official website.

  • User Avatar
    Misty Faulk
    Full-fledged solution for online privacy.

    This is, indeed, a full-fledged solution for online privacy. The CyberGhost VPN download procedure was fast and painless. And, I like the fact that it’s based in Romania, not the US or the UK (which is even worth).

  • User Avatar
    Joseph Wolf
    Affordable, but not that great

    Compared to NordVPN and PureVPN, CG is not that great. If not for the smart pricing policy, they would’ve been much lower on all kinds of top-10s.

  • User Avatar
    Lee Jensen

    You’re saying that this is an affordable solution; yet, it costs a lot and not every single user out there can afford it. I want to download CyberGhost and take advantage of the 7-day trial; I don’t think I’m ready to pay for it.

    • User Avatar
      Moderator

      Go ahead and use the 7-day trial as you were planning to do. Plus, keep in mind that CyberGhost also comes with a 30-day MBG (Money-Back-Guarantee).

  • User Avatar
    David Cantu

    I’m into that 3-year-plan. According to this CyberGhost VPN review, it will cost me 100 dollars. But why isn’t there anything about it in the text – only on the pic?

    • User Avatar
      Moderator

      Sorry for that, David. It’s just that the 3-year-plan isn’t always there – that’s why you didn’t find any information in our CyberGhost review. You’ll have to keep your eye on it. Right now, it is available on the official website.