|Devices per license|
|Privacy and security features||AES 256-bit, OpenVPN, L2TP/IPSec, PPTP, SSTP, IKEv2|
|Torrenting and Netflix availability, HBO|
|Usability and Support||24/7 live chat|
|Money Back Guarantee (Days)||7|
|Number of Server Locations (countries)||141|
|Number of servers||750+|
|Number of IP Addresses||-|
|Does VPN keep logs||-|
PureVPN is a virtual private network (VPN) that received different controversial reviews in recent time. Reddit was against this VPN provider, but we decided to make some research and highlight its positive sides.
PureVPN has launched in 2007 and based in Hong Kong, a privacy-friendly region. Since then, this VPN has become one of the top VPNs in the market.
According to PureVPN review, its rating according to various industry experts is approximately 9/10. Some PureVPN reviews recommend this VPN; however, in recent time many negative PureVPN reviews occurred due to various errors and limitations.
Pros and Cons
PureVPN Reddit review showed some disadvantages of the service; however, is this service that bad? Here are some general positive and negative sides taken from the PureVPN reviews.
- Affordable pricing plans
- Available 790+ Servers in 141 countries
- DDoS Protection
- Multiple Add-ons like Internet Kill Switch and NAT Firewall
- 5 Simultaneous Logins
- 24/7/365 Live Chat support
- Offers Zero Log Policy
- Various payment options
- Protocol support including (PPTP, L2TP/IPSec, SSTP, OpenVPN & IKEv2)
- PureVPN’s add-on for Kodi is available
- PureVPN torrent options are available
- There is no free PureVPN trial
- Virtual servers which can influence security
- Some privacy issues
- 7 days money back guarantee only
For now, the PureVPN servers list offers 790+ servers spread across 141 countries. However, some of these countries are covered by virtual servers. And, the choice of PureVPN servers is not as wide as ExpressVPN can offer, for example. Despite this, the service assists its users in deciding what server is more suitable. You can save your favorite servers and locations for easy access in the future. PureVPN’s interface is user-friendly and easy to understand, very simple in navigation.
According to PureVPN review, the average speed score is approximately 30 percent, but, according to PureVPN reviews, this service is not famous for high speed. According to various industry experts, the service is reliable; it’s possible to connect various servers at the same time, as well as a stream without any buffering. You can use PureVPN on five simultaneous devices, once you sign up. PureVPN download is available for Windows, MacOS, iOS, Android, as well as also for Linux and other devices like Amazon Fire TV and Amazon Fire TV Stick.
PureVPN download offers unlimited data transfer and thanks to a neat split tunneling you can select what data goes through the VPN connection. There is also malware protection like ad blocking and app filtering. Security is strong thanks to multiple encryption protocols with IPv6 leak protection and a kill switch feature.
PureVPN access Netflix and other streaming services, however, while testing it, some errors occurred. There were some difficulties in accessing a Netflix service, in some popular destinations like London, and New York. However, customer support agent gave the server destination and finally after entering the Dedicated IP mode, Netflix started to work. So, as you see, there are many issues needed to be fixed.
Does PureVPN works in China?
Yes, it works in China and this can be one of the major reasons why you buy VPN. There is a wide range of information and documentation that may help you to understand how to access PureVPN China. It’s important to copy and save these tutorials before traveling to China as their websites may be blocked anyway, so you will not know how to access your VPN.
Safety and encryption
The same as its competitors, PureVPN offers zero logs policy, and consequently, does not record any online activity. But, while you log in, the company will record session data that includes your IP address, bandwidth used, and the time you connected to a server. This is necessary as in some cases, session logs can help to identify you. These cases are force-majeure situations or crime related. Also, this logging session can be a problem for using torrents. Anyway, if there is no reason for the policy to access the IP, no need to worry. PureVPN is secure enough and offers strong privacy and anonymity.
As it was mentioned above, PureVPN has some issues with its reputation, and the main reason why is privacy settings. Unlike other VPNs, PureVPN running virtual servers in some destinations and these servers are not in the location they supposed to be. There was a blog post by Restore Privacy, where the author compared ExpressVPN vs PureVPN, where only PureVPN has servers with wrong locations, to be more specific, these servers are not where they tend to be. To compare NordVPN vs PureVPN, the first VPN also has all servers available in the right destinations. If you would like to get that low price, compare PureVPN vs PIA. PIA has almost the same price, but safety and privacy records are better.
According to PCWorld Review, some of these server locations are located in Austria, but it supposed to be in the US, or even some servers were signed in Germany but supposed to be in Syria. Or, China was replaced by Hong Kong etc. The problem is that these servers are actually can conduct like in the places where they supposed to be.
Again in PCWorld Review, the author asked PureVPN representative about this issue and he answered that “Virtual server locations are an advantage for users trying to connect to countries or regions plagued with low bandwidth issues and inadequate IT infrastructure. We deliberately install virtual servers in countries like China or Aruba so users from such countries can enjoy high-speed bandwidth from physical servers placed in nearby locations.”
And then he added according to safety:
“VPN users do not trust a particular server or a country, they trust the provider. We choose and deploy virtual locations after extensive research on local laws and jurisdiction under which a country operates.”
Basing in Hong Kong, PureVPN is a great choice for Chinese region as according to the company’s representatives it is helpful as there are no mandatory data retention laws in China.
Pricing and Payment Methods
As many VPNs, PureVPN doesn’t offer a free trial. Actually, it’s not as horrible, as free trials don’t include all necessary features, so there is no opportunity to test it fairly. The price is average in the market, and one month will cost $11.95. And, as usual, you can get a great deal while choosing long-lasting plans. For instance, six months plan will cost you $8.95 monthly, and a two-year plan is $2.91 monthly. There is no annual payment opportunity, only monthly – 6 months, or two-year plans. The service provides with a 7-day money-back guarantee, while other providers often offer 30-45 day money-back guarantee.
Unlike most of the VPN providers, PureVPN free trial offers only three days, but it’s not refundable and has a fee of $2.50. Regarding its payment, this service offers diverse options like ‘static’ credit cards, PayPal, Alipay, Cashu, coin payments, and even gift cards. You can ‘catch’ some great deals, PureVPN coupon, or PureVPN lifetime subscription for only 70$.
How to use and installing
The installation process is simple, click on the Download PureVPN, and once you install it, you will get your username and password by email.
After installing it, it’s necessary to install a driver with options to Repair, Uninstall or Close. Then, after launch, you will need to choose one of five models: Security/Privacy, File Sharing, Stream, Internet Freedom, and Dedicated IP. Actually, it’s difficult to understand what the difference between these modes is. When you select a mode, you can choose locations on a dashboard.
PureVPN provides with a decent customer support available via different channels like email ticketing system and live chat. What is great, according to PureVPN review, it offers a wide range of videos, tutorials, and manuals where you can get the needed information regarding troubleshooting or various cases. But, the documentations could include more information.
In My Account tab, you will find the Support Center and 24/7/365 live chat. The response rate is high, and you can get your response an hour or less. Whether you will use live chats or email ticketing system, you are going to have a prompt, clear, and friendly response. Sometimes, live chat has some limitations like vague responses and even refuses to give a clear explanation.
Unlike most of the VPNs providers, PureVPN download offers not only Chrome extension but Mozilla Firefox browser extension. You can download these extensions from Firefox add-on store or Chrome extension store. The installation process is easy, download and install the extension just in few clicks. After conducting a testing, we concluded that the installation time is not so long, and these extensions work very well. Also, PureVPN has simple, and user-friendly interface, and good navigation options.
PureVPN has launched in 2007 and based in a privacy-friendly region, Hong Kong. Its users may select any server in any region they want. PureVPN includes the most important features like Internet kill switch, split tunneling, dedicated IP, and other options. According to PureVPN review, it is approximately 9/10. The service offers 790+ servers spread across 141 countries, where some of these countries are covered by virtual servers. PureVPN doesn’t offer a free trial period. But there is a 7-day money back guarantee, and in comparison with its competitors, which offer 30 days, it is more likely a disadvantage. The price is average on the market. Monthly cost is $11.95, you can get a great deal while choosing long-lasting plans. For example, six months plan will cost you $8.95 monthly, and a two-year plan is $2.91 per month.
PureVPN has quite good Support Center and 24/7/365 live chat. You can get prompt and clear responses from the agents or use their FAQ section.
PureVPN Netflix is available, as well as the other streaming services. PureVPN torrenting options are also supported. PureVPN review also shows that unfortunately, these services don’t match well in some countries, so if you are huge Netflix or torrents fan, maybe have a look on other VPNs.
PureVPN is available for Windows, Android (offering PureVPN apk), and iOS, and also offers browser extension for Chrome and Mozilla. The PureVPN login process is easy, and similar with other VPN websites.
To compare, PureVPN vs NordVPN, or with other VPNs, the main pitfall for the PureVPN is that it has all servers in physical locations, not virtual. Virtual servers of the PureVPN is the reason some clients move you to another VPN.
We can recommend you this VPN as it actually has all necessary features and configurations to offer you a privacy of your online activities and secure internet.
But keep in mind, that there are some limitations of this service are needed to be considered. PureVPN review by Reddit was negative, and the author didn’t suggest subscribing for it due to its privacy issues. Probably, this review was mostly negative due to PureVPN virtual servers, and consequently privacy records. However, if you need VPN only for streaming movies and safe connection in the public places, why not to choose this VPN?